Welcome to the official Contact Page of BlockAway.org, your trusted platform for free web proxy services, anonymous browsing, and secure online access. Whether you need help using our online proxy server, want to report an issue, or have questions about private browsing and internet privacy, we are here to assist you.
We are committed to maintaining a fast, secure proxy browser experience and providing responsive customer support for all users who rely on our service to unblock websites and browse safely.
How to Contact BlockAway.org
The primary way to reach our support team is via email.
Support Email: support@blockaway.org
We aim to respond within 24 to 72 hours. Response times may vary depending on inquiry volume and technical complexity.
For faster processing, please use clear subject lines such as:
- Proxy Support Request
- Technical Issue – Web Proxy
- Unable to Unblock Website
- Secure Browsing Question
- Abuse Report
- DMCA Notice
- Business Inquiry
- Privacy Concern
Clear communication helps us resolve issues efficiently.
General Proxy Service Questions
If you have questions about how our free proxy server works or how to use our proxy browser, feel free to contact us.
Common questions include:
- How does BlockAway.org help unblock restricted websites?
- Is anonymous browsing completely private?
- Why is a website not loading through the proxy?
- Does the proxy support HTTPS encrypted browsing?
- Are there limitations when bypassing network restrictions?
- How can I improve browsing speed?
Our web proxy is designed to provide secure access to websites while protecting user privacy. However, some websites actively block proxy traffic, which may limit accessibility.
Technical Support for Proxy Issues
If you are experiencing issues while using our secure web proxy, please include the following details in your message:
- The website URL you attempted to access
- The exact error message shown
- Device type (mobile, desktop, tablet)
- Browser name and version
- Operating system
- Date and time of the issue
- Screenshot (if available)
Providing these details helps us identify whether the issue relates to:
- Proxy server configuration
- Browser compatibility
- SSL or encrypted browsing errors
- Network firewall restrictions
- Temporary server overload
- Website-level proxy blocking
Our goal is to ensure stable anonymous browsing and reliable website unblocking performance.
Reporting Website Access Problems
While our online proxy helps bypass certain network restrictions, access may still be limited if:
- A website blocks proxy IP addresses
- The website requires advanced scripts not supported via proxy
- The site has strict security firewalls
- Geo-based restrictions apply
If you encounter such problems, contact us with complete details so we can review and improve compatibility where possible.
Privacy and Data Protection Questions
BlockAway.org values internet privacy and responsible data handling. If you have questions about:
- User data collection
- IP masking
- Cookie usage
- Encrypted proxy browsing
- Data retention policies
- Third-party advertising technologies
Please review our Privacy Policy first. If your question is not addressed there, email us with the subject line Privacy Inquiry.
We are committed to transparent practices and maintaining a safe private browsing environment.
Abuse and Misuse Reporting
Our free proxy service is designed for lawful and ethical use. If you suspect misuse of our proxy server, please report it immediately.
Include:
- Description of the incident
- Relevant URLs
- Date and time
- Supporting evidence
We do not allow:
- Illegal content distribution
- Fraudulent activities
- Cyberattacks
- Harmful or malicious behavior
- Abuse of anonymous browsing tools
Maintaining a responsible proxy platform is important for all users.
DMCA and Intellectual Property Notices
If you believe that material accessible through our service infringes intellectual property rights, please submit a formal notice including:
- Your legal name
- Contact information
- Description of the copyrighted material
- Identification of allegedly infringing content
- Statement of good faith belief
- Accuracy declaration
- Signature
Send all notices to:
support@blockaway.org
Subject: DMCA Notice
We review and respond in accordance with applicable laws.
Business and Advertising Inquiries
We welcome legitimate business proposals, advertising partnerships, and technical collaborations related to proxy services, online privacy tools, and secure browsing solutions.
Please include:
- Your name and organization
- Description of your proposal
- Relevant links
- Contact details
Subject line example: Business Partnership – Proxy Services
All inquiries are reviewed carefully.
Security Vulnerability Reporting
If you discover a potential security vulnerability related to our proxy server infrastructure or website functionality, please report it responsibly.
Subject: Security Report
Include:
- Detailed explanation
- Steps to reproduce the issue
- Screenshots or logs (if available)
Responsible disclosure helps us strengthen encrypted browsing security.
Service Limitations
While we strive to provide a reliable free web proxy experience, there are limitations:
- We cannot control third-party website policies
- We cannot remove content from external websites
- We cannot guarantee access to every blocked website
- Some advanced web applications may not function fully via proxy
We continuously improve our secure proxy infrastructure to enhance compatibility and speed.
Response Time and Communication Policy
Our support team processes requests in the order received. Typical response time is 1–3 business days.
To ensure faster assistance:
- Send complete details in one message
- Avoid duplicate emails
- Maintain respectful communication
Messages containing spam or abusive language may not receive a response.
Support Availability
BlockAway.org currently offers digital support only.
We do not provide:
- Phone support
- Live chat
- Physical office visits
All assistance is handled through our official support email to ensure organized case management.
Before Contacting Us
You may find answers on the following pages:
- Privacy Policy
- Terms of Service
- Disclaimer
- FAQ section
Reviewing these pages may resolve your concern immediately.
Our Commitment
BlockAway.org is dedicated to providing:
- Fast and secure web proxy services
- Anonymous browsing tools
- Reliable website unblocking
- Encrypted and private browsing support
- Transparent communication
We appreciate your trust in our online proxy platform.
Thank you for choosing BlockAway.org for secure internet access and private browsing solutions.









