If you have a question, need help with the service, or want to report an issue, you can contact the BlockAway team.
We welcome messages related to the operation of BlockAway, privacy questions, security concerns, abuse reports, and general service feedback.
How to Contact Us
Email: support@blockaway.org
When contacting us, please provide enough information for us to understand and respond to your request.
For technical issues, you may include:
- The page or feature you were using
- The approximate time the issue occurred
- A description of the problem
- Any relevant error message
- Steps that reproduce the issue
Please do not send passwords, payment information, authentication codes, or other sensitive information unless it is specifically required and appropriate for resolving your request.
Security Reports
If you believe you have identified a security vulnerability affecting BlockAway, please contact us privately rather than publicly disclosing technical details.
Please include a clear description of the suspected issue and, where possible, information that can help us reproduce and investigate it.
We will review security reports and take reasonable steps to investigate legitimate concerns.
Abuse Reports
If you believe BlockAway is being used in connection with unlawful, abusive, or harmful activity, you can report the matter to us by email.
Please provide relevant information that allows us to understand the complaint, such as the affected BlockAway URL, the nature of the issue, and any supporting details that can be safely shared.
Privacy Questions
If you have questions about how BlockAway processes information, please review our Privacy Policy first.
You may also contact us if you have a question about our privacy practices or applicable data-handling procedures.
Response Times
We try to review incoming messages in a reasonable timeframe.
Response times may vary depending on the nature and complexity of the request. Sending multiple messages about the same issue may make it harder to process the request efficiently.
Third-Party Websites
BlockAway may process requests involving websites operated by third parties.
If your issue concerns the content, account, policy, or service of another website, you may also need to contact that website’s operator directly.
BlockAway cannot control the policies, availability, or operation of independent third-party websites.
General Inquiries
For general questions, feedback, or other inquiries about BlockAway, contact:
We appreciate clear and relevant messages so that we can better understand your request.
Last Updated: September 27, 2026
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